Authors: Susan A. Shaheen, Ph.D. and Rachel Finson
Date: January 2003
Abstract: Public transportation systems are comprised of extensive bus networks, light rail, and heavy rail extending to most major destinations. However, efficient transit station access is often limited. In the U.S., a more comprehensive approach is needed that offers a range of integrated “door-todoor” mobility services that enhance connectivity, provide customer flexibility, and potentially increase transit ridership. The Segway Human Transporter (Segway HT) is an innovative mobility device that could provide such a demand-responsive, easy to use tool to link home, work, and other activity destinations via transit. This paper outlines a Segway HT pilot research project that explores safety and training issues and transit feeder service demand. This research will provide answers about consumer acceptance, safety, land use, parking impacts, and market niche potential. Year One of the project will focus on developing a stronger understanding of consumer, stakeholder, legal, institutional, and safety/training issues pertaining to Segway HT use. Year Two consists of the deployment and study of a controlled pilot demonstration in which a shared-use Segway HT rental model would be tested in conjunction with transit and work locations. The success of the Segway HT as a transit connectivity device depends on cooperation among the public and private sectors, particularly in the areas of safety (e.g., user training and bystander impacts), land use, legislation, consumer acceptance, and market approaches.