Authors: Susan Shaheen, Stephen Wong
Date: December 1, 2020
While the COVID-19 crisis has devastated many public transit and shared mobility services, it has also exposed underlying issues in how these services are provided to society. As ridership drops and revenues decline, many public and private providers may respond by cutting service or reducing vehicle maintenance to save costs. As a result, those who depend on public transit and shared mobility services, particularly those without access to private automobiles, will experience further loss of their mobility. These transportation shifts will be further influenced by changing work-from-home policies (e.g., telework). While uncertainty remains, work-from-home will likely alter public transit and shared mobility needs and patterns, necessitating different services, operation plans, and business structures.