Authors: Elliot Martin, PhD, Aqshems Nichols, Adam Cohen, Susan Shaheen, PhD, Les Brown
Date: February 2021
Abstract:
This report documents the results of an independent evaluation of the Vermont Agency of Transportation’s (VTrans) OpenTripPlanner (OTP), called Go! Vermont, part of the Federal Transit Administration (FTA) Mobility on Demand (MOD) Sandbox Demonstration program. The project intended to serve as an alternative to other trip planners by including flexible transit options such as route deviation, dial-a-ride, and other demand-responsive alternatives and to analyze web traffic data to determine the level of user activity attracted by Go! Vermont since its launch. The evaluation compared the trip itineraries of Google Maps and the OTP and explored the inclusion of flexible transit options. Eight hypotheses were evaluated, and expert (stakeholder/project partner) interviews highlighted VTrans partnerships with employment services and vocational rehabilitation to leverage the trip planner for improving access to jobs, training, and healthcare for carless and carlite house-holds. Interviewees noted how the trip planner improved how telephone dispatchers and case workers provided transportation information.
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